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Continue ShoppingFind answers to common questions about our products, services, and policies.
Of course! You can cancel within 12 hours of placing the order. After this time, your item may have already been sent and you will need to follow the instructions for returning the order.
To cancel an order, email order@6forest.com
All orders are dispatched from SPAIN and we ship them worldwide. Shipping prices can vary depending on destination.
No, we do not ship to P.O. Boxes. Packages must be accepted and signed for upon delivery.
Additional charges such as customs duties, taxes and/or any other fees payable in the destination country will be paid by the purchaser in that country.
All our products are professionally packaged to ensure that they reach you in perfect condition.
Although customs has the autonomy to hold indefinitely whatever it deems and 6Forest cannot estimate how long it will take customs to release it. If your order has not arrived after 25 days, please contact us at order@6forest.com, we will try to find a solution to make your shopping experience satisfactory.
Email us as soon as possible (within 5 days of receiving the sculpture) at order@6forest.com, including a full description and photographs of the damage. If damage is not reported within the first 5 days, we will not be able to replace your item.
If you’re not happy with the sculpture received, you can contact us within 15 days of receiving the toy for a full refund. Email us at info@6forest.com and we will reply with full instructions.
Customer is responsible for all return shipping charges, and may be subject to a 15% restocking fee.
At the moment we do not offer gift notes but we are working on this for the future.
All 6Forest Editions are accompanied by a Certificate of Authenticity.
Limited edition artworks are produced at one time, by the artist, and with a limited number. No additional artworks are ever produced beyond the specified edition number.
No, these sculptures are not intended for kids. Their purpose is only for decoration and collection.
The sculptures are made of different kind of materials according to the characteristics of the sculpture. You can see the material in the description product.